Thunai AI
The Agentic CX Platform Built to Scale Enterprise Support
About Thunai AI
Thunai AI (thunai.ai) is an enterprise conversational customer experience (CX) and contact center automation platform designed to streamline end-to-end support operations. It combines autonomous L1 support AI agents with real-time live agent assistance, automated post-call workflow logging, multi-channel knowledge integration, and instant call scoring & quality assurance auditing. Built for high-volume industries like BFSI, Insurance, Retail, Healthcare, and Manufacturing, Thunai AI reduces handle time, eliminates manual after-call work, and ensures compliance adherence across voice, chat, and email touchpoints.
Pricing
Free Plan
$0 /mo
Starter / Growth Plans
$7 /mo
$7/year
Enterprise Plan
$ /mo
Use Cases
- Assisting contact center agents in real-time with live dynamic scripts, upsell prompts, and sentiment guidance
- Automating post-call wrap-up work, generating instant case summaries, and updating CRM records
- Scoring 100% of customer support calls automatically against custom QA and compliance benchmarks
- Translating customer voice interactions in real-time across multi-lingual support teams
- Deflecting L1 support requests autonomously across voice, email, and chat channels
Community Reviews (0)
Sign in to reviewQuick Info
- Website
- thunai.ai
- Skill Level
- Intermediate
Categories
Tags
Integrations
- HubSpot
- Salesforce
- Slack
- Zapier
- Zendesk
- Intercom
- Jira
- Twilio
- Microsoft Teams
- Facebook Messenger
- Zoho CRM
- Zoom
- Freshdesk
- ServiceNow
- Google Meet
- Genesys
- Amazon Connect
- RingCentral
- Talkdesk
- Avaya
- Cisco Webex
- Five9
- Oracle CX
- SAP Service Cloud
Alternatives to Thunai AI
Trial
ActiveChat
Trial
ActivePieces
Trial
Adobe Firefly
Trial
Adspire
Trial