FullStory

About FullStory

FullStory (by Contentsquare) is a leading digital experience intelligence (DXI) platform that combines session replay, autocapture behavioral analytics, heatmaps, funnels, journeys, sentiment signals, rage clicks, error tracking, and AI-powered insights (StoryAI) to help teams understand exactly how users experience websites and mobile apps. It captures every click, tap, scroll, rage/dead click, frustration signal, and page interaction without manual tagging (Fullcapture™ technology), provides pixel-perfect session replays with console logs/network data, visualizes user journeys & drop-offs, identifies friction points, and delivers actionable insights via dashboards, custom segments, and integrations. Key innovations include StoryAI (generative AI assistant powered by Gemini LLM) for instant summaries, opportunities detection, and proactive analysis. Used by leading brands (Chipotle, Lowe's, JetBlue, Fidelity, etc.) to improve conversions, retention, onboarding, support efficiency, and ROI across retail/e-commerce, SaaS, gaming, finance, travel, and more. GDPR/CCPA compliant with privacy-by-default design.

Pricing

Use Cases

• Watch exact user sessions with pixel-perfect replays
• Identify rage clicks, dead clicks & frustration signals
• Visualize user journeys & pinpoint drop-offs
• Optimize onboarding, conversions & retention
• Improve mobile app experiences & cross-device behavior
• Support product, engineering & customer success teams
• Drive data-informed decisions with AI insights
• Ensure privacy-compliant behavioral data capture