Customer.io
AI that works for you, on your terms
About Customer.io
Customer.io is an AI-powered all-in-one customer engagement platform that unifies first-party data to build personalized, omnichannel journeys across email, push, in-app, SMS, WhatsApp, and more. It empowers marketing, product, and engineering teams with no-code/low-code tools including Journeys (visual workflow automation), Audiences (smart segmentation), Design Studio (branded content creation), AI-driven insights/recommendations/automation, data activation with reverse ETL, and advanced analytics. Features include real-time personalization, A/B testing, ad audience sync, mobile SDKs, and enterprise-grade security & compliance (SOC 2 Type II, GDPR, HIPAA, ISO 27001). Trusted by thousands of brands in SaaS, FinTech, EdTech, Healthcare, and marketplaces to drive activation, onboarding, retention, cross-sell/upsell, and meaningful customer relationships at scale.
Pricing
Essentials
$100 /mo
$1200/year
Premium
$1000 /mo
$12000/year
Enterprise
Custom
Contact sales
Use Cases
- Activation
- Cross-sell & upsell
- Onboarding
- Retention
- Personalized omnichannel journeys
- Data-driven segmentation
- Intelligent automation & AI insights
- Brand-consistent messaging at scale
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- Website
- customer.io
- Skill Level
- Intermediate
Categories
Tags
Integrations
- YouTube
- Snowflake
- BigQuery
- Meta (Facebook/Instagram)
- Google Ads / Analytics
- Mobile SDKs (iOS, Android, React Native, Flutter)
- API + Webhooks
- Reverse ETL destinations
- 300+ pre-built integrations via catalog
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